These are the approximate turnaround times for the Administrative Support Team (AST) to complete AST relevant tasks on a given transaction. For estimated turnaround times for specific business processes, please refer to the relevant service area page.
Services
AST’s Foreign National Services team works with the College of Art & Sciences units and International Scholar Operations to process foreign national visas. We help navigate the complex application process by supporting unit faculty, staff, and guests as subject matter experts in the foreign national visa types available for UW sponsorship.

AST’s HR and Payroll team facilitates transactions for academic personnel, staff employees, and student employees on behalf of over 35 departments, centers, and labs within the College of Arts & Sciences. We interact with central business units on behalf of our administrative partners and employ expertise in UW human resources and payroll functions to submit Workday business transactions with accuracy and expedience.

AST’s Payments and Procurement team serves as subject matter experts and the liaison between College of Arts & Sciences units and the UW Procurement and Travel Services Offices. We ensure all UW guests, vendors, and employees receive payments and reimbursements following Washington State laws and UW policies.
