Horizon/skyline from UW Seattle Campus

General Inquiry Form

Have a question? Find answers to our most frequently asked questions here. If your question has not been answered, please fill out this contact form or email us at teamcas@uw.edu, and we will get back to you within 1 business day.

You may use this form to ask questions or provide feedback on any of AST services.

Please provide us an estimated date when you would like the task to be done.

If you think your request would be better with HTML formatting such as making text bold, italicized, hyperlinked, and such, please submit a UW Connect ticket instead.

  1. Use this link to create a new ticket
  2. In the Template field, type in "CAS AST Request Intake "
  3. Add yourself to the Caller field
  4. Use the Additional Comments to type and format your request
  5. Press Submit
When the upload was started or when you noticed the spinner disappearing or lingering extra long.
e.g. mobile connection, wifi, ethernet/wired.
e.g. Firefox, Chrome, Edge, Internet Explorer, Safari, etc. If possible, please include the browser version.
e.g. Windows 8/10/11, MacOS, Linux, iOS, Android, etc. If possible, please include your operating system's version.
You may search "What is my IP address" on a search engine like Google to find this information.
Please provide any other information that you think would help us troubleshoot.

If you are reporting a technical issue, please attach an image of the error message and the area where the error occured to help us troubleshoot.

Do not attach documents containing confidential, personal, or restricted data in accordance with UW Privacy data classifications.

If you encounter an issue attaching files, please submit the form without them. After submission, you'll receive a confirmation email starting with REF where you can reply and attach your files.
Maximum 10 files.
4 MB limit.
Allowed types: gif, jpg, png, heif, pdf, doc, docx, xls, xlsx.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.