The Administrative Support Team (AST) partners with schools, departments, and centers across the College of Arts and Sciences to complete specific business processes and provide expert administrative advice in support of each unit’s educational, research, creative, and outreach endeavors. Here are a few key resources to help you get started if you're new to working with AST.
On this Page...
- Resources
- AST Website Navigation Nano Learning
- AST Forms Nano Learning (Coming Soon)
- AST Forms User Guide
- AST's Workflow Catalog
Resources
This video is designed to guide you through the process of navigating our website.
This video is designed to be a visual guide for submitting requests to AST through our forms. It covers best practices for managing multiple requests and how to correspond with us regarding your request tickets.
This user guide includes step-by-step instructions to submit a request to AST through our forms, how to manage form drafts, ticket correspondence methods, how to check your ticket status, and how tickets are processed after they have been input into Workday by AST.
In accordance with our operating model, we created workflows to illustrate which individual or office is responsible for completing each task, decision, or approval during the course of a business process to help clarify where work happens and who does what.
Visit our workflow catalog for a complete list of the Administrative Support Team's workflows.
For Further Support
Back to TopReach out and we will route your questions, comments, and/or ideas to the appropriate subject matter experts on our team and keep an eye out for monthly updates via AST's Newsletter.
Last Updated: Wednesday, November 05, 2025